Frequently Asked Questions

  • Emerald Coast Kids Therapy provides center-based pediatric therapy services designed to support communication, social skills, emotional regulation, and daily living skills. Services are individualized and evidence-based, with family collaboration built into care.

  • All services are provided primarily in our Pensacola clinic. At this time, we do not routinely offer home- or community-based services.

  • We serve children across early childhood and school-age years. Specific eligibility depends on your child’s needs and current program availability.

  • Insurance acceptance varies by plan. Our team can help review your benefits and discuss options during the intake process.

  • Yes. Emerald Coast Kids Therapy Group participates in the Florida STEP Program through Step Up For Students.

    Eligible families may be able to use STEP-related funding for approved services. Our team can help families understand the process, required documentation, and next steps.

    Please note that eligibility, approved services, and funding decisions are determined by the STEP program and Step Up For Students.

  • Due to high demand in the Pensacola area, a waitlist may apply. We encourage families to reach out early so we can discuss current availability and next steps.

  • Getting started is simple:

    1. Contact us or complete our request form

    2. Speak with our team about your child’s needs

    3. We’ll guide you through next steps, including intake and scheduling

  • Yes. Family involvement is an essential part of our programs. We prioritize collaboration, communication, and parent education to support consistency and progress.

  • A referral may be required depending on your insurance plan. If you’re unsure, our team can help you understand what’s needed.

  • We are a clinician-led center committed to ethical, compassionate, and individualized care. Our focus is on building sustainable, high-quality programs that serve an underserved Pensacola community with integrity and heart.